Q: How long will the experience take?
A: Guests should expect to spend between 45 minutes and 2 hours at the Village of Lights, depending on the speed in which they move through the display, and if they stop to shop, eat, etc.
Q: Do I need a ticket?
A: Yes, tickets must be pre-purchased online to gain entry to all parts of the experience, including the Village Shoppe. Tickets are available here.
Q: Can I bring my own food and drink?
A: No outside food or drink will be permitted inside the Village of Lights. There are plenty of food and beverage options throughout the experience that are available for purchase.
Q: Where is the Village located?
A: We are located at 3425 Old Hershey Road, Elizabethtown, PA, 17022. Please enter on Old Hershey Road- the parking lot access located on 743 (Elizabethtown Rd) is EXIT ONLY and entrance will not be permitted.
Q: Can I bring my dog/cat/pet?
A: For the safety of everyone, pets are not permitted, except for service dogs as defined by the ADA.
Q: What if it’s raining or snowing?
A: We are open rain or shine, unless there is significant precipitation that would inhibit us from operating. Closures will be posted on social media, and you will receive an email with a link to transfer your tickets to another night. There will be no refunds due to weather.
Q: When should I arrive?
A: Please arrive no earlier than 15 minutes before your ticketed time.